Terms of Use

Operator & Purpose

This website is operated by OMD Kundesenter on behalf of Aldermoor Lodge. Its purpose is to provide information about lodge accommodations, dining, wellness facilities, evening programming, and contact methods. It is not a transactional platform.

No Online Booking or Payments

Room rates, menu items, and hours shown here are indicative and subject to change. You cannot complete reservations, deposits, or payments through this website. All bookings and charges are arranged directly with lodge staff by phone or email. Nothing on these pages constitutes a binding offer until confirmed in writing by Aldermoor Lodge.

Adult Gaming Notices

Aldermoor Lodge operates an optional on-premises gaming room (Ember Den) for guests 18+ with valid government identification, where permitted by applicable law. Entry is never required to stay, dine, or use wellness facilities.

• No real-money wagering, account registration, or cash handling occurs through this website.
• Gaming on premises is subject to house rules, staff discretion, and local regulations.
• Guests are responsible for complying with age and identification requirements at the door.
• Problem gambling resources are linked on our Responsible Play page; those organisations operate independently.

Website Content & Accuracy

We strive to keep information current but do not warrant that descriptions, prices, hours, or availability are error-free or complete. Facilities may close for maintenance, weather, or private events without prior notice on the site. Always confirm details with the front desk before travelling.

Acceptable Use

You agree not to misuse this website — including attempting unauthorized access, introducing malware, scraping content for commercial republication without permission, or using contact channels for unlawful purposes. We may restrict access to users who violate these terms.

Intellectual Property

Text, layout, and branding on this site are owned by or licensed to OMD Kundesenter and Aldermoor Lodge. You may view and print pages for personal, non-commercial reference. Reproduction for commercial use requires written permission.

Third-Party Links

Our Responsible Play page references external support organisations. We do not control third-party sites and are not responsible for their content, privacy practices, or availability. Links are provided for convenience only.

Disclaimers

This website and its content are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Use of sauna, dining, lodging, and gaming facilities on premises involves inherent risks; follow staff guidance and posted rules.

Limitation of Liability

To the fullest extent permitted by law, OMD Kundesenter, Aldermoor Lodge, and their officers, employees, and agents shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on its content. Total liability for direct damages shall not exceed the amount you paid to access the site (zero for typical browsing).

Governing Law

These terms are governed by applicable local law where OMD Kundesenter operates the site, without regard to conflict-of-law principles. Disputes shall be resolved in competent courts of that jurisdiction unless mandatory consumer protections require otherwise.

Changes

We may revise these terms at any time. Updated terms take effect when posted with a revised date. Your continued use constitutes acceptance.

Questions: Email the front desk.