Privacy Policy

Overview

Aldermoor Lodge maintains this website to share lodge information, dining hours, wellness details, and contact options. We designed the site as static HTML with minimal data processing. We do not operate user accounts, online booking, payment processing, or real-money gaming through these pages.

Information We Collect

Information you provide

The contact form on our Contact page does not submit data to our servers. When you use it, your browser opens a mailto link pre-filled with the details you entered. We receive that information only if you choose to send the email from your own mail client.

Information collected automatically

Standard web server logs (IP address, browser type, pages requested, timestamps) may be recorded by our hosting provider for security and troubleshooting. We do not embed third-party analytics or advertising trackers on this site.

Cookies

This website does not set marketing or analytics cookies. Your browser may store cached copies of pages for performance. No cookie consent banner is displayed because non-essential cookies are not used.

How We Use Information

Email inquiries are used solely to respond to your request — room availability, dining reservations, sauna bookings, or general questions. Server logs are used to maintain security and diagnose technical issues. We do not sell personal information to third parties.

Sharing & Retention

We may share information with service providers who host email or web services under contract and confidentiality obligations. Emails are retained as long as needed for correspondence and legal compliance, then deleted or archived according to our records policy.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal data we hold about you. To exercise these rights, contact us via Email the front desk. We will respond within a reasonable timeframe.

Children

This website is not directed at children under 13. We do not knowingly collect personal information from children through these pages. The optional Ember Den gaming room on premises is restricted to adults 18+ with valid ID.

Security

We use HTTPS where supported by hosting and apply reasonable administrative and technical measures to protect information. No transmission method is completely secure; please avoid sending sensitive financial data by email.

Changes to This Policy

We may update this privacy policy to reflect operational or legal changes. The "Last updated" date at the top will change when revisions are posted. Continued use of the site after updates constitutes acceptance of the revised policy.

Contact

Privacy questions: Email the front desk or write to Aldermoor Lodge, upper valley, attn. Privacy — OMD Kundesenter.